Shipping policy

Shipping & Delivery

All orders are shipped with tracking – depending on the destination via DHL or UPS.

Country / Region Shipping Costs Free Shipping
DEGermany
Deutsche Post DHL · Delivery time: 1–2 business days
Express: UPS Express Saver · next business day delivery · not available for 1000% figures
€4.90
for orders under €75
€9.90
Express, regardless of order value
from €75.00
applies to DHL shipping
EUEuropean Union (where currently available)
DHL or UPS · Delivery time: 3–5 business days
Due to the EU Packaging Regulation (PPWR), shipping to some EU countries is currently paused. Current delivery status
€7.90
for orders under €75
from €75.00
SESweden
UPS · Delivery time: 3–5 business days · Billed in Swedish krona (SEK)
kr 99.00
for orders under kr 900.00
from kr 900.00
GBUnited Kingdom
UPS · Delivery time: 3–5 business days
✓ You pay NO customs duties & import fees
We handle all customs clearance for you
£10.00
Minimum order value: £140.00
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CHSwitzerland
UPS · Delivery time: 3–5 business days · Billed in Swiss francs (CHF)
✓ You pay NO customs duties & import fees
We handle all customs clearance for you
CHF 10.00
Minimum order value: CHF 75.00
—

Service & Security

Shipment Tracking
Tracking number for every order – track your package online at any time
Safely Packed
Special collector packaging for BE@RBRICKs – so your figure arrives undamaged
Fast Shipping
Orders placed before 2 PM (Saturday 11 AM) are processed the same day

Important Information

  • European Union: Not all EU countries are currently available – see EU delivery status for the latest update. Your shipping confirmation tells you whether your parcel ships with DHL or UPS.
  • Sweden: Orders are billed in Swedish krona – the shipping cost and the free-shipping threshold therefore apply in SEK
  • United Kingdom: We take care of all customs formalities – you won't pay any additional fees upon delivery
  • Switzerland: Orders are billed in Swiss francs. We take care of all customs formalities – you won't pay any additional fees upon delivery
  • Express in Germany: UPS Express Saver delivers on the next business day for orders placed before 2 PM. Express parcels are not handed over on Saturdays – they ship on Monday.
  • Packaging: All BE@RBRICKs are shipped in special protective packaging to prevent damage
  • Shipping days: Monday to Saturday (except public holidays) – Saturday cut-off: 11:00 AM
  • Parcel lockers & post offices: Only available for DHL shipments within Germany (DHL Packstation). UPS does not deliver to parcel lockers – please provide a street address and make sure someone is available to receive the parcel.
  • Phone number: We only share it with the carrier so they can reach you about your delivery.